Missed a call? The enquiry doesn't have to go with it.
When a call slips through or drops, HowliteWorks texts the caller straight away, collects what they need and passes the lead to you.
How it works
Missed call
The caller rings off before anyone picks up, or the line drops.
Automatic text
They get a text from your business straight away, asking how you can help.
Details collected
They reply with what they need, and a few questions fill in the rest.
You're notified
The lead lands with you by text and email, ready to follow up.
A safety net under your receptionist
Your AI receptionist answers most calls you can't. Missed call recovery catches the rest: callers who hang up during the greeting, calls that drop and calls during an outage.
The text comes from your business
The message names your business, so the customer knows exactly who's getting back to them.
Only about their enquiry
Follow-ups are about the call they made. No sales messages, and replying STOP ends them.
Common questions
What happens if a call is missed or drops?
The caller gets an automatic text from your business asking how you can help. Their reply comes straight through to you as a lead. How missed call recovery works.
Will the follow-up text come from my number?
It comes from a business number we set up for you, and the message names your business. When customers reply, the reply comes straight to you.
Can customers stop the texts?
Yes. Replying STOP stops any further texts. Follow-up texts are only ever about the caller's own enquiry.
Can I keep my existing business number?
Yes. Your number stays the same. We set up call forwarding so the calls you don't answer go to your receptionist. Customers keep ringing the number they already know.
How will I receive leads?
By text and email, as a short written summary of each call. Bookings also appear in your calendar.
See it working on calls like yours.
Book a short demo. We'll show you a receptionist set up for your trade and talk through how it would fit your day.
- No obligation, and no hard sell
- An example built around your trade
- A clear quote for setup and monthly cost afterwards