An AI receptionist that answers when you can't.
It picks up the calls you miss, talks to your customers in plain English, captures the job and gets it to you, so the work doesn't go to someone else.
What it does on every call
- Answers when you don't, or when you're already on a call
- Tells the caller it's an automated assistant and that the call is recorded
- Works out why they're calling and asks your questions
- Takes their name, number, postcode, the job and how urgent it is
- Answers simple questions you've given it, like areas covered or opening hours
- Books a slot in your existing calendar, if you take bookings
- Transfers urgent calls to you, on the Level 2 plan
- Sends you a written summary by text and email
- Customer
- Sarah
- Phone
- 07700 900127
- Job
- EV charger install, driveway
- Area
- EX2, Exeter
- Urgency
- This month
- Preferred time
- Weekday mornings
- Booked
- Tue, 10:00 site visit
Example. Sent by text and email, and added to your calendar.
You decide how it works
Nothing is fixed. We set it up around your business and change it whenever you need.
When it answers
Only when you're busy, evenings and weekends, or every call.
What it asks
The questions you'd ask yourself, in the order you'd ask them.
What counts as urgent
Emergencies can be flagged to your phone straight away, or transferred to you.
Where leads go
Text, email, your calendar, or all three. Add a second number for a partner or office.
Getting set up
Most businesses are up and running in about two weeks. You keep your number throughout.
Demo and discovery
We learn how your calls come in and what you need to know from each one.
We build it
Your greeting, questions, hours, urgency rules and where leads should go.
Test together
You ring it, try to catch it out and tell us what to change.
Go live
We switch on call forwarding. Calls you miss now get answered.
Common questions
What is an AI receptionist?
It's an automated assistant that answers your business calls when you can't. It talks to callers in plain, natural language, asks the questions you've chosen and sends you the details. Think of it as someone covering your phone while you work.
Will customers know they're speaking to AI?
Yes. It introduces itself as an automated assistant at the start of every call and tells callers the call is recorded. We think that's the honest way to do it. Callers can still ask to speak to a person.
What happens if I'm already on another call?
The second call goes to your receptionist instead of voicemail, so the caller gets an answer straight away.
What happens if it can't answer a question?
It doesn't guess. It takes the caller's details, tells them someone will call back, and flags the question to you.
Can it transfer calls to me?
Yes, on the Level 2 plan. You can choose calls to transfer, like emergencies, to a number you pick. If you don't answer, it takes a message instead. On Level 1, urgent calls are flagged to your phone straight away.
Are calls recorded?
Yes, so each summary is accurate. Callers are told at the start of the call. Recordings are kept for 90 days by default, and you can ask for a shorter period.
See it working on calls like yours.
Book a short demo. We'll show you a receptionist set up for your trade and talk through how it would fit your day.
- No obligation, and no hard sell
- An example built around your trade
- A clear quote for setup and monthly cost afterwards